We’re always here to help!
At DIOMO, your satisfaction is our top priority. Whether you have a question about your order, need product assistance, or want to share feedback, our friendly support team is just a message away.
Get in Touch
Phone: +19257782229
Email: support@diomo.store
Address: 1741 Contra Costa Blvd, Pleasant Hill, CA 94523, United States
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM EST
(Closed on weekends and public holidays)
Customer Support
Our customer care team is dedicated to providing quick and reliable assistance for:
- Order tracking and delivery updates
- Returns, refunds, and exchanges
- Product information and recommendations
- General store or account inquiries
You can expect a reply within 24–48 business hours via email.
Live Chat Support
Need instant help?
Connect with our support team through Live Chat for quick answers and real-time assistance.
Simply click the Chat Icon at the bottom-right corner of our website to start chatting with a DIOMO representative.
Our live chat service is available during business hours:
Monday – Friday, 9:00 AM – 5:00 PM EST
We’re happy to help you with any questions about our handbags, your orders, or anything else related to DIOMO.
Stay Connected
Follow us on social media for updates, exclusive offers, and the latest in handbag fashion.
(You can add your Instagram, Facebook, and TikTok links here once ready.)